Chapter 3 Exam - IT Essentials (Version 4.1)

1. Refer to the exhibit. Which type of port is shown?
>RJ45


2. After a technician has assembled a new computer, it is necessary to configure the BIOS. At which point must a key be pressed to start the BIOS setup program?
>during the POST


3. A technician is troubleshooting a computer that has a malfunctioning floppy drive. The technician observes that the floppy drive light remains lit constantly. How should the technician attempt to repair the problem?
>Connect the data cable making sure that the colored stripe on the cable is aligned with pin 1 on the drive and the motherboard.


4. What is a convenient way that a technician can tell whether a ribbon cable is for an IDE hard drive or a floppy drive?
>The floppy cable motherboard connector is normally gray.


5. Which action is recommended to prevent the motherboard from contacting the metal base of the case?
>Use standoffs to keep the motherboard above the metal base.


6. A technician is installing a new power supply in a computer. Which type of power connector should be used to connect to a PATA hard drive?
>Molex

7. Which solution should be used to clean a CPU and a heat sink?  
>isopropyl alcohol



8. Which type of drive is installed in a 5.25-inch bay?
>floppy drive


9. What is the most reliable way for users to buy the correct RAM to upgrade a computer?
>Check the motherboard manual or manufacturer’s website.


10. A technician is assembling a new computer. Which two components are often easier to install before mounting the motherboard in the case? (Choose two.)
>CPU
>memory


11. A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a problem. How does the POST indicate the error?
>It issues a number of short beeps.


12. Which additional 4-pin or 6-pin power connector is required by some motherboards?
>AUX


13. Refer to the exhibit. Which type of hard drive uses the power connector shown?
>SATA


14. Which port is typically used for external wireless NICs?
>USB


15. A field technician has been asked to install a wireless 802.11g NIC in a computer, but is unsure about the expansion slots available. Which two types of wireless NICs should the technician have available? (Choose two.)
>PCIe
>PCI


16. A technician is installing a new power supply in a computer. Which type of power connector should be used to connect to a floppy drive?
>Berg


17. Which internal component of a computer uses a 3-pin power connector?
>fan


18. When building a computer, which two components are normally installed in 3.5-inch drive bays? (Choose two.)
>hard drive
>floppy drive


19. How many pins are in a SATA data cable connector?
>7


20. A technician is installing a new CPU in a ZIF socket on a motherboard. What is the primary way of securing the CPU in place?
>load lever.


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