1. Instead of the document that was expected, a printer is printing unusual characters. What should be the next steps in solving this printer problem?
>Check the printer data cabling. If the cabling is secure on both ends, replace the print cartridge or ribbon.


2. Which printing technology uses the vibration of a crystal to control the flow of ink onto the paper to produce an image?
>piezoelectric


3. Which unit is commonly used to measure the print quality of an inkjet printer?
>DPI


4. What is the best source for a Windows-compatible scanner driver?
>website for scanner manufacturer


5. What is an advantage of using a solid-ink printer instead of an inkjet printer?
>It produces vivid color prints.


6. What are two advantages of using impact printers? (Choose two.)
>carbon-copy printing ability
>inexpensive consumables




7. What is typical of a network printer installation?
>the use of Ethernet or wireless


8. Which software converts scanned pages into text?
>Optical Character Recognition


9. Which three functions are commonly included in the all-in-one devices? (Choose three.)>fax
>printer
>scanner


10. Which step of the laser printing process is the last step performed by a laser printer when printing a document?
>fusing


11. Which technology is used by laser printers?
>electrophotographic 


12. Which two modes of operation within the IEEE 1284 standard allow bi-directional communication? (Choose two.)
>ECP
>EPP


13. Which standard governs the use of parallel printer ports?
>IEEE 1284


14. Which printer technology is used in low-cost, photo-quality printers?
>inkjet


15. Which type of printer is commonly used in stores to produce cash register receipts?
>thermal


16. A museum possesses several old paintings that the curators wish to reproduce and sell in the museum gift shop. Which type of scanner can be used to produce the highest-quality reproduction?
>drum


17. Which software, embedded in a printer, controls how the printer operates and can be upgraded?
>firmware


18. What is the maximum number of devices that can be connected to a single FireWire interface?
>63


19. Which laser printer component is a metal cylinder that is coated with a light-sensitive insulating material?
>drum


20. Which two names refer to the IEEE 1394 standard? (Choose two.)
>FireWire
>i.Link


21. Which step of the laser printing process involves scanning the photosensitive drum with a laser?
>writing


22. Which Windows XP command sends a file named example.txt to the default printer?
>print example.txt


23. Which two Wi-Fi standards are used to provide a wireless connection between printers and computers? (Choose two.)
>802.11b
>802.11g


24. What is a common disadvantage of inkjet printers?
>The nozzles can get obstructed.


25. What laser printer component could cause streaking?
>drum

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