1Which virtual memory attribute is the only one a technician should change?
>location
    
2. Which Windows XP utility is used to partition and format hard drives?
>Disk Management
    
3. A technician boots a Windows XP computer that has an incorrect driver loaded for the video adapter card. How can the technician revert to a previous driver?
>Select the video adapter card in Device Manager, select the Driver tab, and click Roll back driver from Properties.
    
4. A user wishes to dual boot Windows XP and Windows Vista on a computer with a single hard drive. Which advice should the technician provide the user?
>It is necessary to create a second partition and install Vista into the second partition.
    
5. A technician is setting up an e-mail client for a customer. Which two protocols can the technician select to retrieve e-mails from the e-mail server? (Choose two.)
>IMAP
>POP
    
6. What are two reasons for creating two partitions? (Choose two.)
>separate data files and operating system
>allow the computer to be dual booted
    
7. Which information is backed up when a restore point is created?
>system and Registry information only
    
8. What is a common cause of the Invalid Boot Disk error?
>There is a non-bootable floppy disk in the floppy drive.
    
9. A technician is having trouble repairing a difficult Windows XP problem. The usual quick-fix solutions did not work and there are no obvious clues found in either Device Manager or Event Viewer. What two actions should the technician try next? (Choose two.)
>Check any manuals relating to the hardware and software.
>Check the Internet for possible solutions.
    
10. Which action should be taken to start the defragment utility when using the Windows XP Category View?
>Double-click My Computer, right-click the disk to defragment, and choose Properties > Tools > Defragment Now.
    
11. In Windows XP which file determines the prompt that a user sees during the boot process when multiple operating systems are present?
>BOOT.INI
    
12. Which action configures Windows Explorer to display file extensions?
>Choose Start > Control Panel > Folder Options > View, uncheck the Hide extensions for known file types check box.


13. A video-file editor defragments the hard drive on his computer every month to ensure continuing optimal performance. How can the editor ensure that the defragmentation occurs every month?
>Add Defrag to Scheduled Tasks in System Tools.
    
14. Which two pieces of information are required when configuring Automatic Updates for Windows XP? (Choose two.)
>day
>time
    
15. When configuring Windows XP, which setting configures a service to run every time a computer is started?
>automatic


16. Which two locations are commonly used in Windows for temporary files? (Choose two.)
>C:\temp
>C:\Windows\temp


17. What is the most common cause of blue screen errors?
>device driver errors
    
18. A user has observed that the performance of the hard disk has degraded over time. What is the first thing a user should do to improve performance?
>Defragment the hard disk.
    
19. Which Windows XP Professional installation uses a Sysprep file?
>image-based installation


20. What is a feature that Internet browsers provide to improve performance when accessing recently visited websites?
>caching recently accessed pages


21. While attempting to run an application, a user receives an error message indicating that a required RPC service is unavailable. The user determined that the RPC server is functioning properly. Which action should be tried next by the user?
>Restart the service.

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