1. Which two laptop ports are used primarily for communication and network connectivity? (Choose two.)
>Ethernet
>Modem


2. Refer to the exhibit. A laptop has these graphics on specific keys on the keyboard. Which key would be used in conjunction with the Fn key to connect a laptop to an external monitor?
>F8


3. hat is the major difference between desktop and laptop motherboards?
>Desktop motherboards typically have a standard form factor and are interchangeable while laptop motherboards are proprietary.


4. During the set up of a network connection, which option can be double-clicked to configure an IP address on an Ethernet NIC?
>TCP/IP or TCP/IPv4


5. How should a hot-swappable device normally be removed from a laptop?
>Use the Safely Remove Hardware systray icon.


6. Which two characteristics make laptops a better choice than desktop computers? (Choose two.)
>Mobility
>Size


7. hich two devices can be individually configured within Windows XP to power off after the laptop has been idle for a given period of time? (Choose two.)
>Disk Drive
>Moitor


8. Which generation of cell-phone standards was the first to deal with how to send and receive text, photographs, and video?
>Third


9. Where can a technician change the power schemes on a laptop running Windows XP?
>Select Power Options from within the Control Panel.


10. What power mode is commonly known in the Windows environment as suspend mode?
>S4


11. Which type of interface do current laptops use to achieve similar expansion capabilities as desktops?
>PC Express Card


12. Refer to the exhibit. Which two form factors are supported by the devices shown in the graphic? (Choose two.)
>34
>54


13. technician is replacing a laptop SODIMM. With what component is the technician working?
>RAM


14. What is meant by a laptop device being hot-swappable?
>The laptop does not need to be powered off to install or remove the device.


15. A technician is responding to a helpdesk ticket for a laptop that has a distorted image of the Windows desktop. What is one possible solution?
>Obtain an updated display driver from the laptop manufacturer.


16. Which three components are interchangeable between desktop and laptop computers? (Choose three.
>Printer *Scanner *USB Drive


17. Which internal laptop component may be designed as a hot-swappable device?
>Optical Drive


18. Refer to the exhibit. What is the correct order of steps to remove a laptop battery?
>2341


19. Which two actions should be performed to clean the surface of CDs and DVDs? (Choose two.)
>Use a lint-free cotton cloth.
>Wipe the disc from the center outward.


20. Which display technology is most commonly found in modern laptop computers?
>LCD


21. A technician has been called in to troubleshoot a laptop that fails to power on. The technician repeatedly pushes the power button without any results. What should the technician do next?
>Attach the AC adapter.


22. Which Windows XP or Vista control panel is used to reduce power when the computer has not been used by anyone for an hour?
>Power Options


23. What feature is provided by an auto-switching power supply on a laptop?
>The laptop can switch from AC input power or battery-provided power instantaneously.


24. Which three components commonly connect to USB or FireWire ports? (Choose three.)
>Camera 
>Printer 
>Scanner


25. Which option within the Windows Control Panel is used to install a modem?
>Phone and Modem Options


26. Which name is given to the collection of settings that control the power settings of a laptop?
>Power schemes


27. What is the proper way to clean optical drives?
>Use a cleaning disc for optical drives.


28. Which two devices are commonly hot-swappable on laptops? (Choose two.)
>PC Card
>USB Drive

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